Which Calibration Files Should an LED Wall Buyer Receive at Handover?

Quick answer

Ask for a written handover list that names the exact model and pitch, the calibration and configuration files supplied, the cabinet map and label scheme they refer to, and the person who will demonstrate restoring them. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, with the specification table listing pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models, so a handover written against a series name does not identify which product the files belong to. Make the restoration demonstration a condition of final payment rather than a favour after installation. (planar-komodo-series-brochure-3-2026)

Anchor the handover to the exact model, not the series

Calibration files are only useful if they belong to the product actually installed. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, and the specification table lists pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models. A handover folder labelled only with the series name does not tell you which pitch, cabinet resolution or module the files were made for, so write the exact model name and pitch on the handover line of the order. (planar-komodo-series-brochure-3-2026)

Model-specific drawings underline the same point. The Komodo 0.7 module overview drawing shows a module with 9X attachment magnet, while the Komodo 0.9-1.2 module overview drawing shows 14X attachment magnet. Those are drawings for named models, so treat module-level identity as model-specific and ask for the drawing and the file set that belong to your ordered model. (komodo-07-outline-rev_c-1; komodo_09-12_outline_rev_b)

Write the file list before delivery, not after

Ask each bidder to state in writing which files will be handed over: cabinet-level configuration and calibration data, controller configuration, and the cabinet map that the files refer to. Planar Komodo Series drawings use defined sheet titles such as KOMODO 0.7 MODULE OVERVIEW and KOMODO 0.7 8X6 MOUNT LAYOUT, which shows the level of positional reference a supplier can work to when identifying cabinets and modules. Use that style of reference to require that each file is named against the wall it belongs to. (komodo-07-outline-rev_c-1)

Where the wall uses a controller and switch, include them in the same record. The Planar Komodo Series brochure lists a Megapixel HELIOS controller and a Megapixel HELIOS switch alongside the display, with the switch described as having 12 x 1Gb/2.5Gb Ethernet video output ports. Ask the supplier to state which controller and switch are in scope, how they are identified, and which configuration files belong to them. (planar-komodo-series-brochure-3-2026)

Tie the files to a cabinet map and matching labels

A calibration file is only restorable if you can tell which cabinet it covers. Require a cabinet map that identifies every position on the wall, and require that the labels and serials on the shipped cabinets match that map. Keep the map, the file set and the handover record together, so a file can be traced to a specific unit after delivery. (komodo-07-outline-rev_c-1)

Colour uniformity is a stated design goal in these ranges. Planar describes the Komodo Series advanced manufacturing process as strategically positioning LED dies in alternating positions to unlock richer color uniformity and broader viewing angles. Because uniformity is a product-level claim, ask the supplier to confirm in writing how the supplied calibration data relates to the cabinets actually shipped, rather than assuming a generic file set applies. (planar-komodo-series-brochure-3-2026)

Require a restoration demonstration before final payment

A folder of files proves nothing on its own. Ask the supplier to demonstrate, on the delivered wall, that a supplied file can be loaded back onto the controller and that the wall returns to the agreed state afterwards. Record who performed the demonstration, which file was used, which cabinet positions were checked and what the result was, and make that signed record a condition of the final payment milestone. (planar-komodo-series-brochure-3-2026)

Keep the demonstration proportionate to the product. Planar describes the Komodo Series as a premium indoor fine pitch LED video wall range featuring COB MicroLED technology, and the brochure states a DCI-P3 color gamut at 95% or above for color accuracy. If colour accuracy matters to your project, ask the supplier to confirm in writing which settings and files the demonstration will use for your ordered model. (planar-komodo-series-brochure-3-2026)

Keep an owner-controlled copy and settle the remedy

Store the cabinet map, configuration files and calibration data in an owner-controlled backup, not only on the controller. Ask the supplier to state the file formats and the software or controller needed to reload them, and to confirm in writing who holds the master copy if the controller is replaced. (planar-komodo-series-brochure-3-2026)

Agree what happens if a file is missing, unreadable or does not match the shipped wall. Ask the supplier to state in writing how a replacement file is produced, how it is verified against the delivered cabinets, and who bears the cost. Put that remedy in the order so the handover has a defined outcome rather than ending in an unresolved folder. (planar-komodo-series-brochure-3-2026)

Calibration handover decisions and the evidence to request

Buyer checklist

• Ask each bidder to write the exact model name and pitch on the calibration handover line, not a product family name. (planar-komodo-series-brochure-3-2026)
• Request a written list of every file to be handed over, including cabinet configuration and calibration data, controller configuration and the cabinet map. (komodo-07-outline-rev_c-1)
• Require a cabinet map and labelling or serialisation scheme, and confirm that shipped labels match the map the files refer to. (komodo-07-outline-rev_c-1)
• Ask the supplier to state which controller and switch are in scope and which configuration files belong to them. (planar-komodo-series-brochure-3-2026)
• Require a restoration demonstration on the delivered wall and a signed record naming the file, positions checked and the person who performed it. (planar-komodo-series-brochure-3-2026)
• Settle in writing who produces and verifies a replacement file if a supplied file is missing or unreadable. (planar-komodo-series-brochure-3-2026)

Frequently asked questions

Can the handover list just say the series name?

No. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, and the specification table lists pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models, so a list written against the series does not identify which product the files belong to. Write the exact model name and pitch on the handover line. (planar-komodo-series-brochure-3-2026)

Do I need a restoration demonstration if I already have the files?

Yes. Ask the supplier to demonstrate on the delivered wall that a supplied file can be loaded back onto the controller and that the wall returns to the agreed state, and record who performed it and which positions were checked. Make that signed record a condition of the final payment milestone rather than a verbal assurance. (planar-komodo-series-brochure-3-2026)

Should the controller and switch be part of the handover record?

If they are part of your order, include them. The Planar Komodo Series brochure lists a Megapixel HELIOS controller and a Megapixel HELIOS switch alongside the display, with the switch described as having 12 x 1Gb/2.5Gb Ethernet video output ports. Ask the supplier to state which controller and switch are in scope and how they are identified in the handover record. (planar-komodo-series-brochure-3-2026)

Further reading

• How Should an LED Display Factory Acceptance Test Be Specified?
• Which Spare Modules Should You Order With a New LED Display?
• LED Screen Shipping, Maintenance and Running Cost