How Should an Office Buyer Test Small-Text Readability on an LED Wall?

Quick answer

Treat small-text readability as an acceptance method, not a specification number. Ask each bidder to name the exact model and pitch being offered, then run your own office content on it from the closest and furthest seats in the room. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, and the specification table lists pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models, so a test written against the series name does not identify which product you are judging. Agree the demonstration in writing before you watch it, and make the signed record a condition of acceptance. (Planar Komodo Series | Planar; planar-komodo-series-brochure-3-2026)

Why a pitch figure does not answer the readability question

A pixel pitch value describes one property of one named product. It does not tell you whether a 9-point spreadsheet cell or a small menu label will be legible from the third row of your meeting room. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, and the specification table lists pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models, so a readability claim written against the series name does not identify which pitch, cabinet resolution or module you are being shown. (planar-komodo-series-brochure-3-2026)

The intended application also matters. Planar describes the Komodo Series as a premium indoor fine pitch LED video wall range featuring COB MicroLED technology, and the brochure describes the series as delivering premium visual performance with a wide and accurate color gamut. Those are named-series statements about that range, so ask the supplier to state the equivalent scope for the exact model you are ordering rather than reading a series description across to your room. (planar-komodo-series-brochure-3-2026)

This is advice, not a documented product capability. Ask each bidder to confirm in writing which model, pitch and processing will be used for the readability demonstration on your order, and treat an answer that names only the family as incomplete. (planar-komodo-series-brochure-3-2026)

Use your own office files and your real seating positions

Bring the material that actually stresses the wall: the spreadsheet with the smallest font, the dashboard with dense labels, the email client, the video-call window and the presentation slide with a small footer. Ask the operator to display each at the size it will really appear, not enlarged to fill the wall. Agree that content list in writing before the demonstration so the test reflects your working day rather than a supplier loop. (planar-komodo-series-brochure-3-2026)

State the seating positions to be checked. Name the closest normal seat, the furthest seat, the seat at the end of the table and any standing position where people will read the wall. Ask the supplier to confirm in writing which positions will be checked and who will run the demonstration, so the result is comparable between bidders. (planar-komodo-series-brochure-3-2026)

Include the room conditions. Planar describes the Komodo Series as intended for the most visually discerning indoor applications, and the specification table lists an operating temperature and humidity range of 0°C to 40°C, 32° to 104° F, up to maximum operating temperature, 10-80% relative humidity, non-condensing. Record the lighting under which the demonstration is run, because an office wall is read under office lighting. (planar-komodo-series-brochure-3-2026)

Include the processing and the configuration in the test

Text readability depends on the signal path as well as the panel. The Planar Komodo Series brochure lists a Megapixel HELIOS controller and a Megapixel HELIOS switch alongside the display, with the switch described as having 12 x 1Gb/2.5Gb Ethernet video output ports and the controller described as supporting sources up to 8K. Ask the supplier to state which controller and switch are in scope for the readability demonstration and how they are identified in the record. (planar-komodo-series-brochure-3-2026)

Ask for the demonstration to be run on the configuration you will receive rather than a showroom unit. Planar states that information on its product pages is subject to change without notice, so the acceptance record should capture the configuration actually demonstrated rather than relying on a brochure. (Planar Komodo Series | Planar)

Where colour accuracy affects how text reads against a background, say so in the scope. The Planar Komodo Series brochure states a DCI-P3 color gamut at 95% or above for color accuracy, and describes the series as producing vivid, lifelike imagery with consistent hues and precise detail. Ask the supplier to confirm in writing which preset and calibration state the wall will be in during the demonstration for your ordered model. (planar-komodo-series-brochure-3-2026)

Record the result and attach it to the order

Ask for a signed readability record naming the exact model and pitch, the controller and switch used, the content shown, the seating positions checked, the smallest text size that remained legible at each position, the artefacts observed and their disposition, and the person who ran the demonstration. Keep the record with the cabinet map so a later complaint can be traced to a specific position on the wall. (planar-komodo-series-brochure-3-2026)

Write the demonstration into the purchase order as a defined stage with a defined output. State that the method, the content list, the seating positions and the record format are agreed before production, and that shipment or final payment follows a completed and signed record. This turns acceptance into a comparison against your written method rather than a debate after installation. (planar-komodo-series-brochure-3-2026)

Agree the remedy before the test. Ask the supplier to state in writing how a readability shortfall is dispositioned, whether the configuration is reworked or replaced, and how a reworked unit is re-demonstrated before shipment. (planar-komodo-series-brochure-3-2026)

Small-text readability decisions and the evidence to request

Buyer checklist

• Ask each bidder to write the exact model name and pitch on the readability demonstration line, not a product family name. (planar-komodo-series-brochure-3-2026)
• Bring your own office files and agree a written content list before the demonstration, including the smallest text you will actually read. (planar-komodo-series-brochure-3-2026)
• State the seating and standing positions to be checked, and require the demonstration to be repeated at each. (planar-komodo-series-brochure-3-2026)
• Ask the supplier to confirm in writing which controller and switch are in scope, in the style of the Megapixel HELIOS controller and switch listed with the Planar Komodo Series. (planar-komodo-series-brochure-3-2026)
• Request a signed readability record naming the model, content, positions checked and the smallest legible text at each position. (planar-komodo-series-brochure-3-2026)
• Settle in writing how a readability shortfall is dispositioned and how a reworked unit is re-demonstrated before shipment. (planar-komodo-series-brochure-3-2026)

Frequently asked questions

Can the readability test be described as testing the series rather than a named model?

No. Planar Komodo Series is offered as Komodo 0.7, Komodo 0.9 and Komodo 1.2, and the specification table lists pixel pitches of 0.75mm, 0.9375mm and 1.25mm for those models, so a test written against the series does not identify which product you are judging. Write the exact model name and pitch into the demonstration line of the order. (planar-komodo-series-brochure-3-2026)

Should the controller and switch be part of the readability demonstration?

If they are part of your order, include them. The Planar Komodo Series brochure lists a Megapixel HELIOS controller and a Megapixel HELIOS switch alongside the display, with the switch described as having 12 x 1Gb/2.5Gb Ethernet video output ports. Ask the supplier to state which controller and switch are in scope and how they are identified in the record. (planar-komodo-series-brochure-3-2026)

Is a showroom demonstration enough to accept small-text readability?

Treat it as insufficient on its own. Ask for the demonstration to be run on the configuration you will receive, with your own content and from your own seating positions, and make the signed record a condition of acceptance. Planar states that information on its product pages is subject to change without notice, so the record should capture what was actually demonstrated. (Planar Komodo Series | Planar)

Further reading

• Pixel Pitch and Viewing Distance: A Buyer’s Method
• Which Calibration Files Should an LED Wall Buyer Receive at Handover?
• How to Compare LED Screen Quotes Line by Line