An EagerLED resource. Public-source references and technical guidance; not a binding quotation. Read our methodology.

Quick answer

Budget a public-service counter LED display as an integrated counter and screen, not a loose cabinet. Separate the counter shell, LED modules, pixel pitch, GOB or protected surface, control, power, data, casters or fixing, content templates, spare modules and installation. Set pitch from the closest reader and smallest queue text, confirm the socket standard and service route for the exact configuration, and treat every price as project-specific.

Sources used: EA-FD specs; Church LED Display Guide &; EA640H1 specs; EA250WH5 specs

Budget the Counter and the Screen as One Project

For a public-service counter, the screen is part of the furniture. EagerLED EA-FD combines a reception counter with a screen for digital branding and is described for company lobbies, hotel receptions and public-service counters. It offers P1.53, P1.86 or P2.5 pixel pitch, uses 320 x 160 mm GOB modules that adapt to the counter’s curved design, and provides front-access suction-cup maintenance without dismantling the counter, built-in storage and casters for repositioning.

Because the counter and screen are integrated, a loose cabinet price does not cover the whole scope. Our advice is to line-item the counter shell, the LED modules and pitch, the protected module surface, the control system, power and data, casters or fixing method, content templates, spare modules and installation. EagerLED’s indoor guidance says total cost includes cabinets, controllers, structure, power distribution, installation, calibration, spare parts and ongoing service, and that a complete proposal should separate those lines; use a line-by-line method to compare LED screen quotes so each offer covers the same inclusions.

Set Pixel Pitch From the Closest Reader and Smallest Queue Text

EagerLED guidance says choose pixel pitch from the closest normal viewing position, content detail and camera distance, and confirm the choice with a pixel-pitch simulation or on-site test. For a public-service counter, the controlling positions are the person at the counter and the first people in the queue, while the smallest text is usually a ticket number, counter number, opening hours or an accessibility notice. Document a pixel pitch and viewing distance method before comparing quotes.

Documented pitch ranges can shortlist configurations, but they are model-specific. EA640H1 P1.25 to P1.86 is described for control rooms, meeting rooms and reception walls watched from about 2 to 3 m, while P2 and P2.5 work from roughly 3 to 4 m. EA250WH5 documents P1.25, P1.56 and P1.95 GOB for lobbies, meeting rooms and control rooms watched from about 2 m, and P2.5 to P3.91 for larger rooms viewed from about 3 m and beyond. The EA-FD counter offers P1.53, P1.86 and P2.5. Test actual queue and notice text at the closest counter position rather than choosing by counter or wall size alone.

Public-Service Counter Budget Decisions and Evidence to Request

Budget decision Evidence to request
Counter and screen scope Confirm whether the counter shell, LED modules, control, power, data, casters or fixing and content templates are quoted as separate lines for the EA-FD configuration.
Pixel pitch Name the quoted pitch and test queue and notice text at the closest counter position; model ranges are EA-FD P1.53, P1.86 or P2.5, EA640H1 P1.25 to P2.5, and EA250WH5 P1.25 GOB to P3.91.
Service access For a counter with no rear access, confirm front service: EA-FD uses suction-cup front access without dismantling the counter, while EA250WH5 and EA640H1 remove modules from the viewing side.
Power and sockets Confirm the socket standard (US, EU, UK or Chinese for EA-FD) and the exact power figures; EA640H1 average is 100 W/m2 and maximum is 300 W/m2 across all five pitches.
Content zones Define active width, height, aspect ratio and pixel resolution before content production, and assign an owner for queue, announcement and brand approvals.
Spares and service life Compare replaceable modules, power supplies and control components instead of one lifespan figure, and itemize spare modules separately.

Choose the Counter Format and Service Route Together

EA-FD is freestanding furniture: two designs and three display sizes of 1920 x 960, 2240 x 960 and 2560 x 960 mm, with front-access service from the viewing side and universal casters on the base for repositioning. EagerLED notes that display size and overall cabinet size are different measurements, so confirm the counter footprint against the room layout and the cabinet dimensions in the specifications.

If the display is really a wall behind the desk, a front-service indoor wall may fit better. EA250WH5 is a 30 mm ultra-thin front-service wall with six cabinet formats from 500 x 250 mm up to 1000 x 500 mm, and its modules, power supplies and control components are reachable from the front with a suction tool. EA640H1 is a 640 x 480 mm front-service wall, 48 mm deep and 6.7 kg per cabinet, whose modules are removed from the viewing side with a vacuum service tool, so no rear service corridor is needed.

Front-service cabinets can reduce the rear-access space a counter needs, but that is a planning benefit rather than a substitute for a service plan. Record the removal tool, front clearance, module-swap sequence and spare-module match for the exact model and position.

Confirm Sockets, Power and Data in Writing

The EA-FD counter includes two power sockets that can be customized for US, EU, UK or Chinese plug standards to suit the destination market, and it is described as plug-and-play. EagerLED’s quote request asks for preferred pixel pitch, display size, quantity, delivery destination, power socket standard and whether a custom flight case is required, so those inputs belong in the written configuration.

For wall-style cabinets, power belongs on the same quote line. EA640H1 cabinets run on AC 100-240 V, 50-60 Hz; average consumption is 100 W/m2 and maximum consumption is 300 W/m2 across all five pitches, and the source says to size the supply, cabling and any UPS on the maximum figure rather than the average. Energy use varies with screen area, content brightness, cabinet design and operating schedule, so request both figures for the exact model and ask for EA250WH5 power data as a separate written line.

Plan Queue, Announcement and Brand Content as Separate Zones

Public-service counters usually carry three content types: queue information, announcements and brand or promotional content. EagerLED’s indoor guidance says the most useful content is easy to read, relevant to the service and prepared for the screen’s aspect ratio. Define the active screen width, height, aspect ratio and final pixel resolution before content production begins.

Assign an owner for approvals so dates, names, contact details and emergency messages are checked before they go live. Keep content creation and playback hardware in a separate content and media server line, and treat training, CMS licensing and ongoing service as separate items rather than hiding them inside the display total.

Itemize the Quote Before Comparing Totals

There is no reliable single price for every screen. Pixel pitch, screen area, cabinet model, processing equipment, mounting structure, freight, installation and support all affect the final quotation, and total cost includes cabinets, controllers, structure, power distribution, installation, calibration, spare parts and ongoing service.

For the named counter and wall models, price is quoted per project. EA250WH5 price depends on pixel pitch, wall size, cabinet quantity, control system, spare modules and shipping, and EA640H1 price depends on pixel pitch, wall size, cabinet quantity, control system, spare modules and shipping. Send screen width and height, viewing distance, preferred pitch and delivery address, and ask for an itemized quote covering cabinets, controller, spare modules and freight.

Counter Scenarios: What Changes the Budget

Scenario What to confirm
Freestanding counter in an open lobby EA-FD includes built-in storage and casters; confirm the counter footprint against the 1920 x 960, 2240 x 960 or 2560 x 960 mm display size, since display size and overall cabinet size are different measurements.
Wall-style counter with no rear access Choose a front-service wall; EA250WH5 uses front suction access with no rear aisle, and EA640H1 removes modules with a vacuum tool from the viewing side.
Counter moved for events EA-FD uses universal casters, and a custom flight case with ramp access is offered for one-person loading; confirm the case as a quote line.
Queue text read from about 2 m EA250WH5 P1.25, P1.56 and P1.95 GOB are documented for about 2 m, and EA640H1 P1.25 to P1.86 for about 2 to 3 m; test actual ticket, counter and notice text.
Brand content appears on camera Confirm the quoted refresh rate for the exact model and request a camera test; EA640H1 and EA250WH5 document at least 3,840 Hz refresh.

Buyer checklist

  • Measure the closest counter position, first queue position and smallest queue or notice text before comparing cabinets.
  • Confirm the exact pitch, active resolution, operating brightness and typical and maximum power for the quoted model.
  • Confirm the socket standard, front-service tool and clearance, and spare-module match for the exact counter or wall configuration.
  • Request an itemized quote that separates cabinets, video controller, mounting structure, power and signal distribution, spare modules, freight, installation and commissioning.
  • Define active width, height, aspect ratio and pixel resolution before content production, and assign an owner for queue, announcement and brand approvals.
  • Treat every price as project-specific until pitch, quantity, control and shipping are confirmed.

Frequently asked questions

How should buyers budget a public-service counter LED display?

Budget it as one integrated counter and screen project, not a loose cabinet. Line-item the counter shell, LED modules, pixel pitch, protected surface, control, power, data, casters or fixing, content templates, spare modules and installation. Set pitch from the closest reader and smallest queue text, confirm the socket and service route for the exact configuration, and treat the total as project-specific.

Does the EA-FD counter include power sockets for US or UK use?

The EA-FD counter includes two power sockets that can be customized for US, EU, UK or Chinese plug standards to suit the destination market, and the source describes the unit as plug-and-play. Tell the supplier which socket standard you need when requesting a quote, because the configuration and delivery destination are part of the quotation inputs.

What pixel pitch suits queue information at a public-service counter?

Start from the closest normal viewing position, the content detail and any camera distance, then confirm the choice with a pixel-pitch simulation or on-site test. Model ranges can shortlist options: EA640H1 P1.25 to P1.86 is described for about 2 to 3 m and P2 to P2.5 for roughly 3 to 4 m, while EA250WH5 P1.25 to P1.95 GOB is documented for about 2 m. Test real ticket and notice text at the counter.

Does the EA-FD need rear access for maintenance?

The EA-FD uses a suction-cup front-access design that lets technicians clean and service the display from the front without dismantling the counter, which suits finished public-service areas without a rear service route. Still record the removal tool, front clearance, module-swap sequence and spare-module match for the exact counter position rather than assuming front access is unrestricted.

How should power be budgeted for an EA640H1 wall behind a counter?

EA640H1 cabinets run on AC 100-240 V, 50-60 Hz, with average consumption of 100 W/m2 and maximum consumption of 300 W/m2 across all five pitches. The source says to size the supply, cabling and any UPS on the maximum figure rather than the average. Energy use varies with screen area, content brightness, cabinet design and operating schedule, so request both figures for the exact model.

What should a public-service counter LED quote itemize?

A complete proposal should separate the LED cabinets, video controller, mounting structure, power and signal distribution, spare modules, freight, installation and commissioning. Total cost also includes cabinets, controllers, structure, power distribution, installation, calibration, spare parts and ongoing service. Ask for the counter or wall configuration, pitch, socket standard and content scope on the same lines so offers can be compared like for like.

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Sources & references

Source pages can change. Access dates record when they were consulted.

  1. EA-FD specs Accessed 28 September 2026
  2. Church LED Display Guide & Accessed 28 September 2026
  3. EA640H1 specs Accessed 30 September 2026
  4. EA250WH5 specs Accessed 30 September 2026

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